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FAQ
Frequently asked questions
Straight answers about quotes, preparation, scheduling and what to expect from your painting project.
Quotes & inspection
Is your quote free?
Yes. Requesting a quote from VELTRIX PAINTING GROUP is free.
Do you inspect the property before quoting?
Yes. After you request a quote we arrange a property inspection so we can assess the surfaces, take measurements and discuss exactly what you would like done.
What will my quotation include?
You receive a detailed written quotation that sets out the scope of work, the preparation involved and the pricing, so you know what is and is not included before you decide.
Can I send photos with my enquiry?
Yes. Our quote form lets you upload up to three photos. They help us understand the property before we visit, but they do not replace the inspection.
What affects the price of a painting job?
The size of the property, the condition of the surfaces, how much preparation is needed, the number of coats, access (for example heights or roofs) and the paint and finish you choose all influence the price. That is why we inspect before we quote.
Preparation & the painting process
Why is preparation so important?
Paint can only perform as well as the surface beneath it. Cleaning, repairing, sanding and priming help the new finish look smoother and last longer.
Do I need to move my furniture?
You do not need to clear everything. We will talk through what to move beforehand and protect whatever stays in place.
Can you help me choose colours and finishes?
We can talk through finish types and general considerations, and you are welcome to bring your own colour scheme or a designer's selections.
How many coats will my property need?
It depends on the existing colour, the surface and the paint system. Your written quotation will state the approach for your property.
Can you paint over existing paint colours?
In most cases, yes. The right preparation and primer allow a clean change of colour, and we will advise on what is needed when we inspect.
Scheduling & the job site
How long will my project take?
Timing depends on the size of the job, the preparation required and the weather for exterior work. We will discuss a realistic timeframe with you when we provide your quotation.
What if it rains during an exterior job?
Weather affects exterior painting. We plan around conditions and will talk with you about timing if the weather changes the schedule.
Do I need to be home while you paint?
We will agree access arrangements with you beforehand. Many clients do not need to be present for the whole project.
Do you work on commercial and strata properties?
Yes. We work with property managers, real estate agencies, builders, construction companies, renovators and commercial property owners as well as homeowners. Tell us about access and timing needs when you request a quote.
After the job
What happens when the painting is finished?
We tidy up and complete a final walkthrough with you so any points can be raised and addressed.
Where do I find payment details?
Payment terms are set out in your written quotation, so you know them before work begins.
Still have a question?
Send us a message or request a free quote and we will get back to you.
Free, no-obligation quote
Ready to transform your property?
Tell us about your property and what you need. We will review your enquiry and come back to you with a clear quote.
Get a Free QuoteOr email info@veltrixpaintersau.com