Privacy Policy

VELTRIX PAINTING GROUP ("we", "us") respects your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), to the extent they apply to us.

What we collect

When you use our quote or contact forms we collect the details you choose to give us: your name, email address, phone number, property suburb or postcode, property type, the service you need, your timeline, your project description and any photos you attach.

How we use it

• To respond to your enquiry and prepare a quote.
• To communicate with you about your project.
• To keep reasonable business records.

We do not sell your personal information and do not use it for third-party advertising.

How your enquiry is delivered and who handles it

Form submissions are sent from our website to our business inbox (info@veltrixpaintersau.com) through a transactional email service. Our website is hosted with a cloud hosting provider, which may keep standard server logs such as IP address and browser type. We may use Cloudflare Turnstile to detect automated spam submissions. Those providers may process data on servers outside Australia.

Cookies and analytics

We do not use advertising cookies. Our site stores a small, temporary flag in your browser session to avoid repeating the page-load animation. If we enable privacy-friendly analytics, it will measure aggregated site usage without building profiles of individual visitors.

Keeping information

We keep enquiry information for as long as we need it to respond to you, manage any resulting work and meet record-keeping obligations. We take reasonable steps to protect it from misuse, loss and unauthorised access.

Your choices and rights

You can ask to access or correct the personal information we hold about you, or ask us to delete it where we are able to, by emailing info@veltrixpaintersau.com. If you are unhappy with how we have handled your information, contact us first. You may also contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact

VELTRIX PAINTING GROUP
Sydney, NSW, Australia
info@veltrixpaintersau.com